Questions & Answers

Q: QuestionIs this watch water proof

Asked 3 years ago by Val.

• A:Answer Yes it is...

  Answered 3 years ago by Romina

  Helpful (8)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat is the difference between the lte version verses the bt….with the lte does it only work where you have access to Wi-Fi? With the bt does your mobile unit have to be in certain proximity of the watch?

Asked 3 years ago by BREDS.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer An LTE watch version takes a payed phone or watch service to make and take calls from the watch. It’s around $10.00 extra on your cell phone service. Tracfone does not provide this service yet. The non-payment version of the watch uses the Bluetooth turned on your phone. You phone must be within a certain distance, like 10-20 feet to receive texts or notifications. The watch will come on without the Bluetooth on. But if you want to receive or send a text Bluetooth must be on.

  Answered 3 years ago by charger

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow long does the battery last.

Asked 3 years ago by GAYRUSHING.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer The easy answer is it depends on your usage of the apps and if you have the ‘ always on’ face of the watch displayed vs. letting it go dark and tap or shake to come on. Your screen display, the brighter it is the faster the battery drains. Any app left running will use the battery up. With some careful usage it could last 2-3 days. Otherwise you may have to charge each day if you’re a heavy user. Everything is adjustable as you go through each item on the watch and set your preferences. I turn mine completely off but found one night I left it turned on not using any apps and it drained the battery to 20%.

  Answered 3 years ago by charger

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionCan you read texts and answer texts?

Asked 3 years ago by Backwood4.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Yes you can. Also you can do some of the same features as texting from a phone like using emojis or voice to text.

  Answered 3 years ago by Anonymous

  Helpful (7)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: Questiondoes the watch provide EKG information and blood pressure?

Asked 2 years ago by Anonymous.

• A:Answer Galaxy Watch 5 series is not only able to track your heart rate but your blood pressure, too. You can Google the how to use that feature

  Answered 2 years ago by Angela

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIS A MONTHLY FEE REQUIRED TO OPERATE THIS WATCH?

Asked 3 years ago by Mike.

• A:Answer No, but you do need wifi.

  Answered 3 years ago by Bjsue

  Helpful (6)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work with non-Samsung apps? We had tried an earlier gen it only worked with Samsung texting, calendar etc. Will this work with Google Messenger, Chat, Calendar etc?

Asked 3 years ago by Tcramer.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Yes. Starting with the Watch4, they now use WearOS, so any app from the Google Play Store for WearOS devices can be used.

  Answered 3 years ago by dalepl

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat exactly is the "SOS" feature

Asked 2 years ago by fallen.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer The 'SOS' feature is a feature that you would set up using certain contacts so that if something happens to you, you'd press the designated buttons on your phone and it will send a 'help' text to your selected contacts with your location, picture at the time, and gps location, and audio of what's being said. This indicating you need help. My Samsung 8+ phone would send these out by accident.....usually cause I forgot what the buttons were to send the SOS notifications.

  Answered 2 years ago by Anonymous

  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionD0ES THIS WATCH HAVE FALL DETECTION?

Asked 2 years ago by SARA.

• A:Answer Hey Sara, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Watch5. That's a great question! Yes, indeed the Galaxy Watch5 does feature Hard Fall Detection. Rest easy knowing that your Galaxy Watch5 can send a message with your location to designated contacts when you are in an emergency situation and make SOS calls to your designated contacts. Let us know if you have any additional questions by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this watch have a find my phone feature?

Asked 3 years ago by Jax4.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Yes it does have find my phone feature.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan u talk on the watch when connected to phone? Does it have voice to text?

Asked 3 years ago by Anonymous.

• A:Answer Yes, it is amazing!

  Answered 3 years ago by Anniee

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this watch connect with a Google 6 Pixel phone?

Asked 2 years ago by HP.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Hello there HP, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Watch5. Phones with Android 8.0 and RAM 1.5 GB or higher are supported. When connected with Non-Samsung mobile devices, some features created by each manufacturer may have limited support and some features, like Samsung Pay, are only available on Samsung smartphones. For the best results, make sure your device has the latest software, and be sure to get the Galaxy Wearable app from the Play Store. Let us know if you have any other questions for us by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the difference between GPS and unlocked?

Asked 2 years ago by Mo3mo3.

• A:Answer GPS is pretty much like Bluetooth... the only way you can make calls or texts is it your phone is near you and connected. Unlocked is basically as if your watch was another phone with a line and a plan. Which means you dont need your phone near you to make calls or texts.

  Answered 2 years ago by PebbsVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill your watch still work if your phone dies or not with you?

Asked 2 years ago by Angie.

• A:Answer Nothing that comes through your cell phone will work. It will work as a watch and will count your steps, but nothing else.

  Answered 2 years ago by MCL2Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the watch have the capability of a fall alert? Can it be connected to 911 if needed?

Asked 2 years ago by Sweet.

• A:Answer Yes

  Answered 2 years ago by JayAreVee

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you make/receive phone calls from the watch?

Asked 3 years ago by Yeli.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Yes you can

  Answered 3 years ago by NoeS

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this watch have fall protection?

Asked 3 years ago by Elaine.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer It has an S.O.S. feature.

  Answered 3 years ago by Anonymous

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this watch charge from a Qi Anker 9 watt wireless charger?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 40mm BT - Bora Purple - (2022)

• A:Answer Yes

  Answered 3 years ago by PaulaR

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat accessory is needed so I can use the charger?

Asked 3 years ago by EFHBLP.

• A:Answer The charger has a non-removable cable with a USB Type C connector so you'll need a USB Type C charger.

  Answered 3 years ago by Reviewer1Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)