Questions & Answers

Q: QuestionCan the Galaxy watch 5pro use its GPS on a lake?

Asked 3 years ago by Conrad.

• A:Answer Yes

  Answered 2 years ago by ErikWVerified Purchase

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Q: QuestionWhat is the farthest distance your phone can be away from the watch and the Bluetooth connectivity still work? For example, I don't like to take my phone in the gym and leave it in the car. Can I still receive texts and phone calls?

Asked 3 years ago by RENEEinNC.

• A:Answer Unless your car is 30 feet (or less) from your watch you probably won't be able to stay connected. Rule of thumb for Bluetooth seems to be no more than about 30 feet. But walls and car bodies likely reduce that. Samsung does offer a version of this watch that can receive calls and texts without being connected to your phone. But it is more expensive and you need to purchase cell service for it.

  Answered 3 years ago by PJPJ

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Q: QuestionHow do you charge it. USB or plug in

Asked 3 years ago by Chip.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer Your watch should have come with a wireless charger that plugs into a USB outlet.

  Answered 3 years ago by DanaVerified Purchase

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Q: QuestionCan you check blood pressure with this watch?

Asked 3 years ago by Steveb.

• A:Answer No you can not. Only canada can do that on this watch over in Canada. Very strange you can look it up on youtube an read the comments the is only available in canada that feature for this watch unfortunately.

  Answered 3 years ago by TheresaM

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Q: QuestionCan I use watch to find my phone ?

Asked 1 month ago by Chrissy.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Sapphire - (2022)

Q: QuestionWill this watch pair with iPhone?

Asked 1 year ago by Anonymous.

• A:Answer Yes, but you'll never get the same connectivity as you would with an Apple watch. That's mainly Apple's fault, not Samsung's.

  Answered 1 year ago by AlirezaR

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Q: QuestionCan you text on this watch?

Asked 1 year ago by LorisaS.

• A:Answer Aloha Ls, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch5 Pro. Yes, the advertised Galaxy Watch5 Pro (Bluetooth) is capable of sending/receiving messages. Just be sure to have your paired smartphone close by. Let us know if you have additional questions for us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this watch compatible with J series phones.

Asked 1 year ago by Compatible.

• A:Answer We appreciate you reaching out to ask your question! The Galaxy Watch5 and Galaxy Watch5 Pro are compatible with phones with Android 8.0 and RAM 1.5 GB or higher are supported. For any further inquiries, please be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionIs this compatible with a Motorola Edge Plus?

Asked 1 year ago by JHECK.

• A:Answer Howdy Jheck, thanks for taking the available time out of your busy day to ask us your question about the Samsung Galaxy Watch5 Pro. Non-Samsung phones running Android can connect to the Galaxy Watch. For the best results, make sure your device has the latest software, and be sure to get the Galaxy Wearable app from the Play Store. When connected with Non-Samsung mobile devices, some features created by each manufacturer may have limited support and some features, like Samsung Pay, are only available on Samsung smartphones. The Galaxy Watch5 and Galaxy Watch5 Pro are compatible with phones that have Android 8.0 or higher and with a RAM of 1.5GB or higher. Feel free to check out, "Samsung smart watch and phone compatibility" if you would like more information on our watch and phone compatibility. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes the watch tell me number of laps and time it takes/lap?

Asked 1 year ago by Kitefly.

• A:Answer Yes, there is a app for the lap function.

  Answered 9 months ago by AlexAVerified Purchase

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Q: QuestionCan you connect this with a iPhone

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch5 Aluminum Smartwatch 44mm BT - Silver - (2022)

• A:Answer no

  Answered 1 year ago by TABBY65Verified Purchase

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Q: QuestionCan I swim with this watch?

Asked 2 years ago by Zara.

• A:Answer 50 metres of water resistance. Swim? Yes. Deep diving? I'd think not.

  Answered 2 years ago by Javier0900Verified Purchase

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Q: QuestionDoes this watch have a fall alert

Asked 2 years ago by Anonymous.

• A:Answer Good day, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Watch5 Pro. That's a good question! Yes, it does! The Galaxy Watch5 Pro can automatically send SOS messages to your designated emergency contacts when a hard fall is detected. If you have any other questions for us, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
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Q: QuestionI’ve never heard of GPS as a carrier. What is the difference between this option and unlocked?

Asked 2 years ago by CarrierGPS.

• A:Answer I was confused too. unlocked can be used with a cellular phone plan. GPS is just Bluetooth instead of cellular

  Answered 1 year ago by mgnrwn

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Q: QuestionDoes this watch convert steps to miles ?

Asked 2 years ago by Chris.

• A:Answer Hi Chris, thank you for your question about the Samsung Galaxy Watch5 Pro. This device will absolutely measure both the number of steps and the distance in miles or other units of measurement. You can track these on the watch face itself or in the Samsung Health App. Thank you for being a Samsung customer. -Elizabeth

  Answered 2 years ago by Samsung

  
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Q: QuestionIs it waterproof and dustproof?

Asked 2 years ago by RadX.

• A:Answer Both

  Answered 2 years ago by TripleOGThugLife

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Q: QuestionAre the watch bands interchangeable?

Asked 2 years ago by Qresponse.

• A:Answer Yes

  Answered 2 years ago by TripleOGThugLife

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Q: Questioncan you swim with the Samsung - Galaxy Watch5 Pro?

Asked 2 years ago by Shlem.

• A:Answer I think you can swim with this watch on, but i dont trust that because of the money i spent on it.

  Answered 2 years ago by TripleOGThugLife

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Q: QuestionThe features section says to avoid high-velocity activities. What is the definition of high-velocity activity?

Asked 2 years ago by Curious.

• A:Answer If you do a bit more research and I also had similar question... I chatted with Samsung on their website. Race Car driving or motor cycle going over 120mph Flying in a Jet while breaking the sound barrier (Super Sonic flight) using the GPS function or a Compass app while doing either may cause permanent damage to the watch.

  Answered 9 months ago by AlexAVerified Purchase

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