Questions & Answers

Q: Questionwhat's the meaning of BT, I believe LTE means lite

Asked 2 years ago by ann.

• A:Answer Bt is Bluetooth, LTE is for cellular eg 4g LTE. The LTE version can be set up with a mobile carrier so it can have its own data call and text connection rather than having to work off your phone's connection

  Answered 2 years ago by justin

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Q: QuestionIs this watch waterproof

Asked 2 years ago by Anonymous.

• A:Answer water resistant, yes i get it wet while washing my hands and doing dishes and it is fine.

  Answered 2 years ago by PamelaVerified Purchase

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Q: QuestionWhich Galaxy watch that you stock monitors aFIB?

Asked 3 months ago by Ed.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Silver - (2023)

• A:Answer Salutations Ed, thank you for asking us your question about the Samsung Galaxy Watch6. The advertised Samsung Galaxy Watch6 can monitor for Atrial Fibrillation by using both on-demand ECG measurements and background Irregular Heart Rhythm Notifications. However, the Galaxy Watch6 is not a medical device and is designed for general wellness/preventive purposes only. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionI have just upgraded my phone from an s23 to an s25plus and my GearSport is now not compatible to anything newer than a 2024 phone. Would this watch be compatible to my new phone?

Asked 4 months ago by MomB.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Cream - (2023)

• A:Answer Hey there MomB, thanks for asking us your question about the Samsung Galaxy Watch6. The Gear Sport, Gear S2 Classic, Gear S3 Frontier, Gear S3 Classic, Gear Fit2, and Gear Fit2 Pro are compatible with phones with Android 4.3 - Android 13 and RAM 1.5 GB or higher are supported. Feel free to review, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. However, the Galaxy Watch6 is absolutely compatible with your Galaxy S25+. If you have additional questions, feel free to reach out to Support at your earliest convenience. Thanks for being a treasured Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this new in box?

Asked 4 months ago by answerquick.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Silver - (2023)

• A:Answer Hello Answerquick, thank you for asking us your question about the Samsung Galaxy Watch6. Yes, the advertised Galaxy Watch6 is a new device. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionWhat is the warranty coverage for this item

Asked 7 months ago by SBan.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

Q: QuestionHow can I cancel this item

Asked 9 months ago by Anonymous.

Q: QuestionDoes anyone know why the sleep featurea won't work? Everytime I try, the app says it can't find a compatible watch that it needs to be a 4 or newer BUT this watch is a 6 so what's up??? Is my watch just defective?

Asked 1 year ago by sleep.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Silver - (2023)

Q: QuestionDoes show fairly accurate blood sugar?

Asked 1 year ago by Ben.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer I doubt it.

  Answered 1 year ago by JamesJ

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Q: QuestionWhat model would you suggest for a 12 year old boy.

Asked 1 year ago by 4481.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer watch 6

  Answered 1 year ago by OrlandaHVerified Purchase

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Q: QuestionIs this watch for Android phones?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer Yes

  Answered 1 year ago by JamesJ

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Q: QuestionDoes the time stay visible or do you have to wake it to see the time?

Asked 1 year ago by TacoAndBelle.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer You can set either. On all the time might suck the battery life quicker.

  Answered 1 year ago by JamesJ

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Q: QuestionIs this watch dual voltage? Can I charge it in Europe?

Asked 1 year ago by Mish.

• A:Answer Hi there Mish, thanks for taking the time to ask us your question about the Samsung Galaxy Watch6. The charging head for plugging the USB cable into a wall outlet is not included. Please use only Samsung charging devices rated with an output voltage of 5v and an output current of over 150mA (sold separately). Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage. Feel free to reach out if you have additional questions. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionIs it compatible with Xfinity

Asked 1 year ago by Bucky.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer TCL with google software is not compatible with the Xfinity stream app.

  Answered 7 months ago by FrustratedCustomerVerified Purchase

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Q: QuestionDoes your phone need to be near you to make a phone call

Asked 1 year ago by Anonymous.

• A:Answer Not really. My phone is upstairs and I can take or make calls from downstairs. I'm sure there's a limit as to how far you can be from the phone.

  Answered 1 year ago by JamesJVerified Purchase

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Q: QuestionDoes your phone have to be powered on for it to be paired with the watch, or can it otherwise be powered off?

Asked 1 year ago by ElCoyote0.

• A:Answer Has to be connected to powered on. Has to be connected to the phone to be paired.

  Answered 1 year ago by JessicaP

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Q: QuestionIs a Samsung watch compatible with a Redmi android phone?

Asked 1 year ago by Excited111.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer Sorry but no, Samsung watch like any other wearable devices need to download an app “Samsung Health” from Galaxy’s library. If you can find this app on android store or another one operating with that watch tried

  Answered 10 months ago by SantiagoMVerified Purchase

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Q: QuestionIs this device usable by teens? Fitbit no longer supports teen accounts so we're looking for an alternative smart watch to help my distractable high school student keep on top of tasks.

Asked 1 year ago by KrisA.

• A:Answer I think it would. Likely works best in combo with a Samsung cell phone from what I hear. We have the Samsung S23+.

  Answered 1 year ago by JamesJVerified Purchase

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Q: Questionis this watch compatible with an Apple i-phone?

Asked 1 year ago by Blocky.

This question was asked about the related product: Samsung - Galaxy Watch6 Aluminum Smartwatch 40mm BT - Graphite - (2023)

• A:Answer No

  Answered 1 year ago by JamesJ

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