Questions & Answers

Q: QuestionWhat carrier will come on the watch. I have cricket, will that work on the LTE?

Asked 8 months ago by Moura.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)

• A:Answer I have Cricket as well and unfortunately, they only support Apple watches right now. I tried to switch to Verizon, and there were issues there as well. When trying to ask questions, they hung up on me.

  Answered 7 months ago by JoeW

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Q: QuestionWhat's the difference between the Samsung galaxy watch 6 and the 8?

Asked 2 months ago by Lili.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer More options.

  Answered 2 months ago by userGG80

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Q: QuestionIs the watch band interchangeable?

Asked 3 months ago by Junebug.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Yes, you can buy bands that fits samsung watch 8 and replace the band.

  Answered 3 months ago by Kimmie

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Q: QuestionIs there a pulse oximeter alarm feature?

Asked 3 months ago by Richie.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Good day Richie, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch8. Yes, the Galaxy Watch8 offers a built-in Blood Oxygen sensor that tracks levels, especially during sleep, and works with its AI to offer deep sleep analysis, including detecting signs of sleep apnea and flagging unusual drops; while it doesn't have a direct alarm, its comprehensive sleep tracking alerts you to significant breathing irregularities, prompting further health review. If you have additional questions for us, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra

  Answered 3 months ago by Samsung

  
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Q: QuestionCan I leave my phone at home and still answer calls

Asked 4 months ago by Anonymous.

• A:Answer Hello, thank you for taking the time to ask us your question about the Samsung Galaxy Watch8. Yes, you can typically leave your phone at home and answer calls with a Galaxy Watch8 LTE model, as long as you have activated the LTE service on your watch. The LTE version has its own cellular connection, allowing it to function independently of your phone once the service is set up. Please ensure that you carrier categorizes this device as a standalone device to ensure full functionality while your paired smartphone is left behind. If you have any other questions for us or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionHOW LONG DOES THE BATTERY LAST?

Asked 8 months ago by GLENSGLEN.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer I lasted me a day and a half.

  Answered 7 months ago by ShamoniaJVerified Purchase

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Q: QuestionThe heart rate is not accurate. While at rest, it appear to be accurate, but when I'm moving around or doing any light exercising, walking, etc, the rate jumps up to unrealistic numbers (90-130), then never seems to settle down.

Asked 4 days ago by Pete.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer I experience the same. Sounds like your activity level is similar to mine. I don't think it's all that uncommon for our heart rates to reach 90-130 when active. I notice that same thing

  Answered 1 day ago by StevenHVerified Purchase

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Q: QuestionDo I have to have a cell phone?

Asked 3 weeks ago by James.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Good day James, thanks for asking us your question about the Samsung Galaxy Watch8. You are able to use the advertised Galaxy Watch8 without a paired smartphone for basic tasks like tracking, but a compatible phone is required for initial setup, software updates, and full functionality of this device. Please feel free to reach out to Support if you have additional questions. Thank you for being a steadfast Samsung customer. - Debra

  Answered 2 weeks ago by Samsung

  
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Q: QuestionI have Verizon cell service now. My old Samsung watch didnt have LTE. I don't quite understand how this works. 2 years service included but how does that sync with my phone? Or do I need to go through Verizon for service. Im so confused.

Asked 3 weeks ago by Amy.

Q: QuestionI currently have a Samsung with T-Mobile as my carrier, will this watch sync with my phone?

Asked 1 month ago by Peachy.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)

• A:Answer You have to call t mobile customer service to activate and that's all.

  Answered 3 weeks ago by Al83rtoVerified Purchase

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Q: QuestionDoes it work with cricket if its unlocked?

Asked 1 month ago by Nani.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)

• A:Answer Good day Nani, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Watch8 - LTE. Activating the LTE service requires a plan from your mobile carrier (AT&T, T-Mobile, or Verizon) matching the one for your phone. Feel free to check out, "Activate LTE service for your Samsung Galaxy Watch" to learn more. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionWill you be able to read group messages I know some don't.

Asked 1 month ago by Irrigationmike.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Greetings Mike, thanks for asking us your question about the Samsung Galaxy Watch8. Yes, you will be able to read and reply to group messages on the advertised Watch8. The watch supports MMS and RCS group messages through both Google Messages and Galaxy Messages. Feel free to contact Support if you have additional questions for us. Thank you for being a loyal Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionCan you shower or swim with it on?

Asked 2 months ago by Leslie.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Silver - (2025)

• A:Answer Hey Leslie, thanks for asking us your question about the Samsung Galaxy Watch8. The Galaxy Watch8 has been designed for water exposure with a 5ATM and IP68 rating, meaning it can withstand pressures equivalent to 50 meters depth. Be sure to utilize your "Water Lock mode" to prevent accidental screen touches and rinse your device with fresh water afterward. Ensuring that your watch is completely dry before using it again after water exposure is also important. If you have additional questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra

  Answered 2 months ago by Samsung

  
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Q: QuestionI have T-MOBILE. How would I get watch activated? Is there a fee? Are there any hidden fees, or is it $329.99 (- possible trade-in credit) + tax and out the door?

Asked 2 months ago by Nickname.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm LTE - Silver - (2025)

• A:Answer Is free if you call T mobile customer service.

  Answered 3 weeks ago by Al83rtoVerified Purchase

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Q: QuestionIs this for a woman or man

Asked 3 months ago by Luke.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Hello Luke, thank you for asking us your question about the Samsung Galaxy Watch8. The advertised Galaxy Watch8 has been designed as a versatile, unisex smartwatch suitable for both men and women. If you have additional questions for us, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes the Galaxy 8 work with all earbuds to listen to music and receive calls

Asked 3 months ago by Stuart.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Yes

  Answered 2 months ago by userGG80

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Q: QuestionWill the 2yr free LTE plan work of my cellular subscription is at&t prepaid?

Asked 4 months ago by MP.

• A:Answer Yes, you will only get date and texts though. No phone calls

  Answered 2 months ago by Vls521

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Q: QuestionDoes it receive Comcast.net emails?

Asked 4 months ago by Gawfnut.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Hi there, thanks for asking us your question about the Samsung Galaxy Watch8. Yes, it is possible for the Galaxy Watch8 to be able to receive Comcast/ Xfinity emails, but not directly through the watch itself. The emails will be sent to the Gmail or Outlook app on your paired smartphone first, and then forwarded to your watch as notifications. Feel free to reach out to Support if you have additional questions for us. Thanks for being a loyal Samsung customer. - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionSamsug phones are android? Is the watch suitable for iPhone features ?

Asked 5 months ago by JLaufman.

This question was asked about the related product: Samsung - Galaxy Watch8 Aluminum Smartwatch 44mm BT - Graphite - (2025)

• A:Answer Not really, it will work with your phone but there will be features missing. Apple doesn't like to share.

  Answered 2 months ago by Vls521

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