Questions & Answers

Q: QuestionCan you make and receive calls from the watch

Asked 1 week ago by G.

Q: QuestionI see only free watch band offer while selecting samsung watch 8 classic LTE. Is the free LTE data service for 2 years offer also valid on this watch?

Asked 1 month ago by Chetan.

• A:Answer YES

  Answered 1 month ago by CLINTVerified Purchase

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Q: QuestionI have been unable to activate the google fi promotion for my Galaxy Watch Ultra 2025. I have multiple service tickets at Google-fi open. Has anyone been able to activate this promotion? I am getting very annoyed with this alleged promotion...

Asked 3 months ago by EdwardS.

• A:Answer Still unable to activate. Get useless email updates that say nothing. Supposedly this has been escalated to engineering but this problem never gets resolved. I think Best Buy should use its clout and step up to the plate and get this resolved. RIDICULOUS.

  Answered 3 months ago by EdwardS

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Q: QuestionDo you have to use the lte or can you just use the Bluetooth option? Debating if I want to add it to my phone plan but like the option to not have to.

Asked 4 months ago by Nick.

• A:Answer The watch works perfectly fine without LTE. You just won't get stand-alone data/text services. BT will allow you to make calls, text, etc. provided you are within range.

  Answered 3 months ago by KeurigFan

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Q: QuestionIs the battery replaceable by user?

Asked 4 months ago by Ron.

• A:Answer No, you would need special tools or skills

  Answered 1 month ago by cwglindnVerified Purchase

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Q: QuestionCan't Activate The 2 Years Of Data And Texting. Offer says Google Fi Phone plan not required however when I contact Google Fi support about not getting the prompt to set it up they tell me I need to sign up for a Fi plan.

Asked 4 months ago by Techout.

• A:Answer Howdy Techout, thank you for asking us your question about the Samsung Galaxy Watch8 Classic. To take advantage of this awesome promotion through Google Fi, please update your watch, when update is available, in the Galaxy Wearable app. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Hope that helps! If you have any other questions for us, feel free to reach out to Support! We're always here to help! Thanks for choosing Samsung! - Debra

  Answered 4 months ago by Samsung

  
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Q: QuestionIs this watch locked to Google Fi? Or one can skip the free data included with the watch and activate the watch with a different provider?

Asked 4 months ago by alay.

• A:Answer It is not locked. I was able to activate it on Verizon. Used Google Fi for a few days, then decided to attach it to my Verizon account because of a special offer I received. No issues

  Answered 3 months ago by KeurigFanVerified Purchase

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