Questions & Answers

Q: QuestionI want to purchase a samsung Z flip 5 unlocked phone. My carrier is Mint Mobile. I dont have to use Verizon as my carrier do I?

Asked 2 years ago by Anonymous.

• A:Answer i want to buy the phone unlocked cause i going to take to my country as a gift for my son

  Answered 2 years ago by Anonymous

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionIs screen protector included

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Lavender

• A:Answer Aloha, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Z Flip5. That's a great question! The Galaxy Z Flip5 comes with a screen protector pre-applied at the factory so there is no need to purchase an additional screen protector for this device! Feel free to reach out to Samsung Support if you have any other questions for us. Thank you for being a staunch Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs the phone worth buying?

Asked 2 years ago by Emmily.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Lavender

• A:Answer Greetings Emmily, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Z Flip5. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation. It has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and IPX8 water resistance. The internal screen protection is pre-installed on Galaxy Z products. Plus, you can get a free one-time screen protector replacement, if needed. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. So, we'll let you be the judge. Let us know if you have any other questions for us by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

  Answered 2 years ago by Samsung

  
  Helpful (4)Unhelpful (3)ReportAnswer this questionShow more answers (3)

Q: QuestionScreen flashing bright light and not functional

Asked 2 months ago by MAURICED.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

Q: QuestionWhen does it arrive when I order it?

Asked 4 months ago by Mateo.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

Q: Questiondoes the phone handle Norwegian language

Asked 1 year ago by Dutten.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Yes

  Answered 1 year ago by RufinoL

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionhow can i load pictures onto a computer

Asked 1 year ago by steelman.

• A:Answer I usually click the "Share" icon, then the "G-mail" (as I have a G-mail account) and send a copy to my other e-mail address. Then open the e-mail account and click on the photo to download. There may also be a way to connect via Bluetooth to download any photos.

  Answered 1 year ago by DonG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use the charger slot to jack my headphones with a dongle, like an iPhone?

Asked 1 year ago by Lulu.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Yes u can

  Answered 1 year ago by GursahildeepSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes international warranty apply for this product?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Yes it does

  Answered 1 year ago by GursahildeepSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am wondering why didn’t this phone comes with shock proof n dust proof like other phones? Also can it be charged wireless?

Asked 1 year ago by BebeB.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Mine lasts about 3 days with normal use AND the occasional "death scroll". ^_^

  Answered 10 months ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow long does the phone stay charged?

Asked 1 year ago by Pickles.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer I got mine in September last year, and so far it lasts me a whole day - make sure you get a Super Fast Charging Block, it makes the most out of the battery and charge.

  Answered 1 year ago by DaniE

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionBis this phone new or refurbished

Asked 1 year ago by Sophie.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Mine was brand new

  Answered 1 year ago by DaniE

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionThe most important feature for me is the camera. how is photo quality on this phone? How does it compare with iphone 15 and S23 ultra?

Asked 1 year ago by luisa85.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer this phone is not in the same league as the S23 Ultra and Iphone 15, The Z flip falls short in cameras in my opinion

  Answered 1 year ago by DaniE

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs the phone compatible with international carrier?

Asked 1 year ago by IamN.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Yes i highly recommend the Samsung galaxy Z Flip5 .Yes any carrier as long as the phone is unlocked.

  Answered 1 year ago by Lala

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes the box includes a charger and a case?

Asked 2 years ago by Islia.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer It only includes a type C cable

  Answered 1 year ago by DaniE

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you use a stylus with this phone?

Asked 2 years ago by Jack.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Lavender

• A:Answer Since it does have a touch screen, one should also be able to use a stylus, but I've never tried.

  Answered 1 year ago by DonG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHi.for customers how long have you had this and how well has this held up?Thinking about upgrading mys20+ but am concerned about durability(hinge/screen)anyone had problems?

Asked 2 years ago by Ronl.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Lavender

• A:Answer I've only had it for a few months, so i can't really speak long term, but so far there has been no issues. The middle of the screen does get a little finicky when it comes to the screen calibration, but nothing major or something that's a huge issue (at least to me)!

  Answered 1 year ago by KayWidge

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI bought it at seattle bestbuy on 11th Sept. Small dot is shown on the screen. I am worrying spreading it out. It has been less than 2 months. Is there any chance to fix it up for free?

Asked 2 years ago by Joy.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer If you have total Tech support this should be covered. Take back to Best Buy and see what they can do. Even if you do not have total tech support, you may still be under the warranty period.

  Answered 1 year ago by jtduchampVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan i use Messenger App with this Phone? Can i use WhatsApp on this phone?

Asked 2 years ago by Roman007.

This question was asked about the related product: Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite

• A:Answer Messenger app for sure. Not sure about the other app.

  Answered 1 year ago by jtduchampVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)