Questions & Answers
- GSRF SM-R180NZWAXAR
Your price for this item is $79.99
The previous price was $169.99
- Answer No, mine just arrived and did not have the extra wings to adjust for fit. There is a warranty though.
- Answer It follows the contour of your ear cavity and holds itself on the fold of the ear rather than the suction effect of the other/traditional type of cushion. This live feels like nothing on and could make you feel insecure of them falling off. I am satisfied and do recommend this.
QuestionCan you order the wing tips separately from Samsung, if they do not come with the refurbished buds ?
- Answer You can call samsung and tell them you need replacement skin caps. They should be able to help.
- Answer No. Only 1 is required. I keep 1 in the case they give you and it charges inside the case.
Questionwhat measures have your techs taken to insure, no knockoff live buds were returned and are being resold via bestbuy? The clones are almost indecipherable. Not to mention without all the packaging its nearly impossible to tell the real from the fakes.
- Answer Listen. I've already ordered a pair that was a knockoff. They were very light they are not as heavy as the originals. The original Live sound terrific. Good bass and highs with my smartwatch and phone. These are my favorite out of the Galaxy wireless family of bluetooth headsets. If they sound horrible and you dont feel they are real, I'm sure Best Buy will give you your money back. I bought my original ones from offer up and they were not knock offs. But I wanted another pair in case the original ones failed cause I loved them and wanted a back up pair.
- Answer No, You can connect one or both to the same phone.
- Answer Yes, mine came with everything as if new.
- Answer Bestbuy does not offer a warranty unless you purchase one through the geeks squad for more money. Samsung offers a one year warranty. Here’s the link to read up on it. I bought the Samsung live earbuds as a second pair for working out and they have been great. Came brand new in a box with accessories. Other customers have not been so lucky. You have 14 days to return it to Best Buy. https://www.samsung.com/us/CPO_PH_Warranty-ENG.pdf
QuestionI get that these are refurbished but not including use instructions with packaging is kind of a miss.
- Answer There weelre no instructions And dont miss the bigger lubber on the corner of small cable box
QuestionAre the earbuds in anyway different when they are refurbished as when they’re new? Is the noise canceling diminished from its prior use?
- Answer No difference was noticed between the new and Refurb. The noise cancelling isn't great as the speaker portion doesn't penetrate the war canal at all