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Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Watch Active2. Suppose you mean to call and text services from your carrier. Here are some links that can help guide you on setting it up on your device. Make and answer calls using smartwatch https://www.samsung.com/us/support/answer/ANS00061408/ Send and receive messages using smartwatch https://www.samsung.com/us/support/answer/ANS00078022/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144250905 Have a great day. ^Charles
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