“My soundbar will not play the sound from the tv while the hdmi is hooked up. How do I fix this”

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• Hi Alex! Thank you for sharing your concerns with the sound issues you are experiencing. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat), text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim

  Answered by Samsung 4 years ago

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• Go to the settings under audio and choose where you want to play the audio from. U might have to connect the optical cord between the tv and media bar

  Answered by Shonn 4 years ago

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