“I’m having trouble getting the subwoofer to connect. I’ve followed all the directions and no luck. Can anyone help ?”
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Because the woofer connects via Bluetooth, your issue may be WiFi based. Did you try the usual reboot and all other WiFi troubleshooting? I can only ad that sometimes the unit is a bad one and you need to return it. I would recommend you look at the HW-S60D 5.0 and eliminate the bulky woofer. Check out my review on this unit.
Sorry, there was a problem. Please try again later.Hello MartinP, When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar. Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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