“Good Morning! I just purchased the HW-600 and connected it with a Q90 tv. I'm wired through HDMI Arc and it is connected to the HDMI 3 port (ARC) but I am not able to see the TV+ Soundbar option for Q-symphony. Anything I need to do? Thanks!”
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Hi the tv is a Samsung - 85" Class Q90T Series. I show that it is a compatible 2020 Q-symphony compatible TV?
Sorry, there was a problem. Please try again later.Hi, Thank you for sharing your concerns with the Q Symphony connection. Please know this feature is only available on select 2020 and 2021 TVs, and will not be available on a Q90R or prior years. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
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