“Hi, can’t get max volume out of it. 50% sounds like 20% volume and 100% sounds like 50%. Hooked bar to Samsung tv by means of HDMI cable through the HDMIarce ports on both tv and sound bar. Sound bar does not seem any louder than tv speakers. suggestions?”
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Hi MM, Please contact Samsung Customer Support for step-by-step troubleshooting. Please know that we are here and happy to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
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