“I bought 2 of these bars yesterday, both are the same TV"S UN49 MU8000 and a 55MU8000, I get sound from all speakers but I can't make any adjustments, there is no displays on the bar, both remotes seem to be dead or not connecting. HELP!!”

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• Hi RobPS, There is a process on syncing the remotes, I had to do it several times and I still have gliches. I have a cable tv provider so their remote works great with my tv and soundbar

  Answered by Luke 3 years ago

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• Hi RobPS! Thank you for sharing your concerns with the remote not working or connecting. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Patty

  Answered by Samsung 3 years ago

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