“Why is this not in the SmartThings app? Why can’t I get the speakers to connect to the soundbar”

1-2 of 2 Answers

• Hi Sam! So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered by Samsung 4 years ago

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• I couldn’t get the two small back speakers to connect with my sound bar either. I actually called the geek squad as well as Samsung twice and they walk me through it several times to reset it, so I had to return the first one. I ordered a second one to be delivered to my house and then I ended up getting it professionally installed and mounted by the geek squad and it looks and works great!

  Answered by Fredrick 4 years ago

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