“I had this soundbar with a 55" Samsung. I recently purchased a Samsung TU7000. When I went through my initial set up, the soundbar wasn't recognized. Any help would be appreciated.”

Asked by Mountainbilly 4 years ago

1-2 of 2 Answers

We had to go into the TV setup and change it manually.
Answered by Michael 4 years ago
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Hi Mountainbilly! For the best user experience and audio quality we suggest utilizing the HDMI ARC connection. This is a simple, one cable, connection that will allow your TV remote to easily control the soundbar. Please make sure your soundbar has the latest firmware. Should you need further assistance with this issue, or have any questions about features or operation, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. ^Tim
Answered by Samsung 4 years ago
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