“I just hooked up this set and it connected up just fine, however, no matter what I do the sound settings, Treble, Bass, Rear Sound, all set to 0 after adjusting them. The settings never save. Has anyone else seen this and know how to save the settings?”
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Would love to be able to reply to the Samsung "Answer" however there is no reply option. I have already reached out to Samsung and they of course are useless for the issue. I'm just going to return the item. I have tried updating firmware, resetting to factory, getting to INIT, nothing works. I actually reached out to Samsung support 2 different times and both agents had no clue. I find it hard to believe I am the first person this has happened to. Anyway. Very unfortunate
Sorry, there was a problem. Please try again later.JC - So that we can better assist and troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
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