“We bought this soundbar around Black Friday 2021. Occasionally, and randomly, the soundbar will emit a high pitched beep/pop/ping while playing bluetooth audio. It's jarring and loud, even when the audio volume is low. Any idea how to stop it?”
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That's a bluetooth issue. Try moving the transmitting device. Make it closer to the unit and make sure there is as little possible interference between the two.
Sorry, there was a problem. Please try again later.Hi Zach! I’m sorry to see that you are experiencing an abnormal sound from your soundbar. So that we can better identify the issue and help troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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