“For some reason whenever I turn on an IMAX enhanced video on Disney Plus, the sound stops from the sound bar. Even when I back out of the app and try to use others. I have to restart the sound bar. I used the HDMI that came with it and tried others.”
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Looks like the issue wasn't the sound bar. The Amazon fire Stick Max seems to have issues with Disney Plus Dolby atmos. I plugged a different one in and it worked fine.
Sorry, there was a problem. Please try again later.Hi Rcola! I’m sorry to see that you are having difficulties with the audio from your Disney+ content. So that we can better identify the issue and troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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