“Is there a way to turn off the "auto-off" feature? I'm constantly having to turn on and reconnect my speaker to my AppleTv.”

Asked by Lolo 4 years ago

1-2 of 2 Answers

I have mine connected using HDMI ARC connection, but in my case the sound bar always comes on along with TV speakers. They say by turning on TV first would eliminate this issue, but I find it necessary to turn off sound bar with its remote because of an echo from TV speakers. I find it's not a big deal.
Answered by RetiredDIYer 3 years ago
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Hi Lolo, the Auto Power Down Function will automatically turn off the unit in D.IN / HDMI / and BT mode if there is no audio signal for 18 minutes. If your soundbar is turning off unexpectedly while content is playing, please reach out to Samsung Support so we can further identify the issue and provide troubleshooting steps. You can reach us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
Answered by Samsung 4 years ago
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