“How do you do a firmware update with this soundbar.”
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Hi Mikey, When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the Micro USB port of the Soundbar. 1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner. 2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model 2. Download the firmware file (USB type). 3. Save the downloaded software to a USB memory stick and select “Extract Here” to unzip the folder. 4. Turn on the Soundbar and connect the USB memory stick containing the software update to the female port on a Micro USB adapter cable (not supplied). Connect the cable to the USB port on the Soundbar. 5. Plug USB into Soundbar and switch to USB source, the software will update automatically and will complete update within 2 minutes. During the update process, the 5 LEDs will start flashing in a loop, and then the 5 LEDs will all be bright white, and then the 5 LEDs will flash in a loop again. When the update is complete, the cyan indicator blinks 3 times, and the soundbar automatically restarts. If LED sequence flashing is not displayed: 1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar’s USB port. 2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar. If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
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