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Hello ML. Try connecting the S801D Soundbar to your TV via HDMI eArc or wirelessly with Bluetooth or Wi-Fi. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
Sorry, there was a problem. Please try again later.I have not had that issue. Worked great out of box. I am using with a samsung frame. I
Sorry, there was a problem. Please try again later.
