“How does the Jetbot handle stairs? Will it fall down or is it intelligent enough to turn around? Can you also tell it not to clean too close to the stairs so it won't fall down?”
Answer This Question
1-3 of 3 Answers
There are sensors on the front and back that prevent the Samsung Powerbot from going forward or backward down the stairs.
Sorry, there was a problem. Please try again later.Hi David, We understand the reason behind your question about stairs and this Samsung Jetbot model and whether it can identify areas where it can avoid damage. This Samsung Jetbot model has the capability of knowing the boundaries it is to avoid when using the boundary markers that come with the unit. Please refer to page 23 of the user manual of this Samsung Jetbot model I have shared below to learn more about setting the boundaries for the unit. https://downloadcenter.samsung.com/content/PM/202112/20211220170649750/EN/1_VR9500_EN_00846B-00_AA.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number 1145094980, it will help our team pull up your information. Leo
Sorry, there was a problem. Please try again later.We haven’t used it on stairs
Sorry, there was a problem. Please try again later.