“What do I do if they don't work? No sound or music. Samsung told me to take them back to where I purchased them.”

1-2 of 2 Answers

• Did you swipe up on the right ear. Makes volume go up or down

  Answered by prance66 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• If its been less than 15 days then YES take it back to the store, but if its been more than 15 day and you didn't buy the geek squad protection then you have no choice but to use the manufacture 1 year warranty and send it off to them.

  Answered by Iceburg24k 8 years ago

  • Verified Purchase

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.