Questions & Answers

Q: QuestionMy waterwall dishwasher was getting an error code 7e but the water wand wasn't blocked. I tried to run it again and it started the cycle but stopped and is flashing the time. I can't get it to restart.

Asked 7 years ago by NickM.

Q: QuestionWhy isn’t this product available in Massachusetts?

Asked 7 years ago by Jccmartin.

Q: QuestionDoes this model have the count down timer on the front (like the chef collection model) ?

Asked 7 years ago by MrsDallasTX.

• A:Answer No. it's on top of the door with the control buttons, but easy to see if you duck your head down.

  Answered 7 years ago by Poulea

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Q: QuestionDoes the black stainless steel finish scratch easily?

Asked 8 years ago by miamom.

• A:Answer Our dishwasher has a scratch after two months. My other black stainless steel appliances do not. Unfortunately, the scratches really stand out.

  Answered 7 years ago by MikeVerified Purchase

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Q: QuestionIs the 3rd rack deeper than the other Samsung models?

Asked 8 years ago by carol.

• A:Answer I think it is from my last dishwasher... I like this one cause I can adjust the rows on the bottom rack. So if I have a big pot I can put the 2 or more town down. The only thing I wish was deeper is for the top rack with removable tray. It's on the very top, so not a lot of room for big spoons/lids or thick objects. I can send pics if anyone would like. Over all I love it so far...

  Answered 8 years ago by LoPo7Verified Purchase

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Q: QuestionIs there a cycle that allows one to skip the drying option?

Asked 6 years ago by LAD11.

• A:Answer Hey LAD11! You can find instructions on how to turn the Auto Release Dry function on/off beginning on page 14 of the User Manual. This link (https://bit.ly/2FFuC6m) can be used to download a copy of the manual if needed. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionDoes this have a waterwall 2.0? i heard the first version had problems stripping out the gears and it was fixed AKA 2.0 version

Asked 8 years ago by Waterwall2.

• A:Answer We have only had the unit for a few weeks So far all is working well It does a good job cleaning , is quiet and has not had any issues

  Answered 8 years ago by dbooVerified Purchase

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