“I lost the original power cord but have one that fits so I am able to power on and connect via Bluetooth. The lights are on and the music is playing (shown on iPhone) but there’s no sound.”
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Hello Power! If you’re not hearing any sound from your MX-ST90B while connected via Bluetooth, here are a few quick things to try: Make sure the volume is turned up on both the speaker and your connected device Confirm the speaker is set to Bluetooth (BT) mode Disconnect and reconnect the Bluetooth connection Try “forgetting” the speaker on your device, then pair it again Check that the speaker isn’t connected to another device Restart both the speaker and your phone or TV If the issue continues, trying a different device can help narrow down the cause. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
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