“This speaker stopped connecting to my phone. It won’t even show up as a device. What can I do? Also, sometimes when I would play music the volume would go down even if I didn’t move anything and then go up volume-wise.”
Answer This Question
1-1 of 1 Answer
Hi Kim! Thank you for sharing your concerns with the connection to your Sound Tower. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim
Sorry, there was a problem. Please try again later.