“I bought this computer. It says it has fingerprint login on the sticker but it doesn't work during setup. Does it have it?”

1-4 of 4 Answers

• I posted this question and this notebook does NOT have a fingerprint sensor. I don't know why Samsung's reps say different things but I've had to OTHER Samsung reps say it doesn't. It's ridiculous. What terrible customer service.

  Answered by Rvgirl42 6 years ago

  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I was unable ro lpvate it as well

  Answered by Noisefree 6 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Yes it works. I log in to my laptop this way and when I accidentally don't use the correct finger , It prompts me to enter my regular password.

  Answered by DrewF 6 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Yes, this Notebook 7 does have fingerprint recognition. We’d love to help you utilize the fingerprint scan feature. Please get in touch with us through our social media platform: Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Or give us a call toll-free at 1-800-SAMSUNG. ^Ash

  Answered by Samsung 6 years ago

  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.