“Evening. I'm having problems with my rear speakers. I know my sound bar and the sub woofer work but my rear speakers don't. There is no sound coming out of them.. The sound system and tv are both Samsung. Thnaks Cortez”
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I can offer some of the basics: Make sure you're the satellite base station is in Bluetooth range to begin. Pairing process is described in the manual. Check your speaker wiring connections compared to the manual. Are they connected to the correct ports (red to red, black to black)? Is the metal part of the wires making clean connection in the ports (wire insulation not in the clamp portion of the speaker)? Are you seeing LEDs light up indicating that there is power? Good luck!
Sorry, there was a problem. Please try again later.Hi Cortez, Please contact Samsung Customer Support for step-by-step troubleshooting. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
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