A:AnswerHello Jimmyc11,
Thank you for reaching out to us. I appreciate your interest in the Galaxy Buds Pro's compatibility with the Galaxy S20+ phone. To answer your question, yes, it is compatible, and its compatible specification of Smartphone should be an Android 7.0 and up, and should contain at least 1.5GB.
You may visit our website under the "Compare" section for your reference:
https://www.samsung.com/us/mobile/audio/headphones/galaxy-buds-pro-phantom-black-sm-r190nzkaxar/
You may also visit this link on how to connect your Galaxy Buds under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267474
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerNew. Earbuds have a finite lifespan, and if you got a pair used from someone who really used them, the drivers could be worn. I do not know if these get checked when they're officially refurbished, but I would always recommend new ones. There's just a lot that can go wrong, especially in earbuds that have this much packed into a small package.
I had those Beats. I liked them a lot for working out and the battery was amazing, but wasn't blown away by the sound, microphones or features. They lack noise canceling, unlike the Buds and just can't compete with the sound, solely based on the fact the hardware used in the Buds are miles ahead now. I didn't mind the Beats and enjoyed using them, but after using the Buds, it's not competition in my eyes.
A:AnswerListen up Grandpa, have you heard of hearing aids? The earbuds have the same technology. It's called a microphone and it actually makes sounds around you easier to hear. That's what ambient sound is. You can even hear better with these than your own 2 ear holes.
A:AnswerThe only issue I have had is that even the largest rubber ear piece supplied, they don't stay fixed in my ears, maybe just me, but my BOSE buds, not as good as these are sound wise, fit much better. That's my only gripe..
A:AnswerHi Patrick,
Thank you for bringing this to our attention. We value your query regarding if the Galaxy Buds Pro is compatible with Apple devices. In line with this, the earbuds are not compatible with the iOS app. However, you can pair them with Bluetooth connectivity.
For further instructions, please click the link below under the "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" and "Pair your earbuds to an iPhone with the Samsung Buds app" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144317391
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerThe case makes it so u can keep ur headphones powered longer anytime they go in they charge usually pretty quick make sure u keep ur case charged and all is well. Charge last depends on what settings u r using, noise canceling uses more battery 360 audio. Tune your settings to fit your need. For me full blast noise canceling on 5 hours I put them in the case for break I get through a whole day like that.
A:AnswerHi Lazywetweather,
Thank you for contacting us, and interested in whether the Galaxy Buds Pro has a microphone and works with phone calls. Yes, the device does have a microphone, and you can answer and control calls using your earbuds.
For more information, kindly visit the user manual on Pages 4, 13, and 16:
https://downloadcenter.samsung.com/content/UM/202102/20210205043252788/WEA_SM-R190_Buds_Pro_EN_UM_010621_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144321997
Thank you for choosing Samsung. Have a great day!
^Chrystel
A:AnswerYes you can. These also have a function if they are connected to a samsung phone that will detect speaking and will lower the volume so you can conversate. The volume returns to normal afterwards
A:AnswerYes they are very compatible with the s21 I have a S21 Ultra you just need the gear app and they work aith my galaxys10 as well so your s20 no problem . Onmly the gear app is needed no extra software.
