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On the earlier model Soundbars I believe you do I had that issue with 2 different open box models. I purchased a new unit on sale and it worked right away with the wifi dongle. The sub only works with sound+ soundbar.
Sorry, there was a problem. Please try again later.Yes. Unfortunately, you do need the wireless dongle for it to work. I bought an open box one with out it and it didn’t connect.
Sorry, there was a problem. Please try again later.Hi David. Yes you do need this. It connects to the bottom of the sound bar. This part is what transmits to the subwoofer. Contact the store and see what they say. If you don't have any luck call Samsung and see if the will send you one for cheap. Good luck! Steven
Sorry, there was a problem. Please try again later.Yes that is definitely required. Won't work without it.
Sorry, there was a problem. Please try again later.As far as I know you need the dongle to connect to a Samsung Soundbar
Sorry, there was a problem. Please try again later.definitely yes you need the wireless dongle to connect.....
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