Our remote stopped working. I've removed the batteries and drained remote, but it still doesn't work. We just purchased the player 3 days ago. What else can we do to get the remote to work??? null

Question

diamond204 · Accepted Answer

If so soon after purchase I recommend exchanging the unit out.

Samsung · Answer

Hi Lentribe, we understand your concerns with the Blu-ray player. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

Answered by Samsung 8 years ago

“Our remote stopped working. I've removed the batteries and drained remote, but it still doesn't work. We just purchased the player 3 days ago. What else can we do to get the remote to work???”

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