Questions & Answers

266 Questions & 276 Answers
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  • Question
    How tall is the unit?   (1 Answer)

    By Anonymous June 6, 2009.

    Answers
  • Question
    What is the heigth of the white pedestal?   (1 Answer)

    The height of the white Samsung pedestal is not on the specs?

    By Anonymous February 13, 2010.

    Answers
    • Best 
      Answer

      The WE357A7W pedestal is 14" high. - Ms. Samsung

      By MsSamsung February 18, 2010.

      • Samsung Representative
  • Question
    Does this pedestal work with all Samsung Front Load Units?   (1 Answer)

    Specifically, does this pedestal work with the WF448AAW/DV448AEW laundry set?

    By Anonymous October 1, 2009.

    Answers
    • Best 
      Answer

      Great news - yes, the WE357A7W is compatible with the WF448AAW/DV448AEW laundry pair. It's compatible with all other current models, as well. - Ms. Samsung

      By MsSamsung January 25, 2010.

      • Samsung Representative
  • Question
    ALTHOUGH YOU STATE THE THE PEDESTALS ARE COMPATABLE WITH ALL CURRENT SAMSUNG MODELS, YOUR WEBSITE COMPATABILTY SAYS OTHERWISE.   (1 Answer)

    WHEN I TYPE IN MODEL #DV419AGW AND RUN THE COMPATIBILITY CHECK WITH THE PEDESTAL RECOMMENDED BY YOUR SAMSUNG REPRESENTATIVE PEDESTAL # WE357 ---IT CONSTANTLY COMES UP AS "SORRY NOT COMPATIBLE WITH YOUR MODEL NUMBER" I DON'T WANT TO BUY IT IF IT WON'T WORK. IN RESPONSE TO A PREVIOUS QUESTION ASKED YOU STATE THAT IT SHOULD BE COMPATIBLE. ---- IS IT --- OR ISN'T IT?

    By Anonymous April 29, 2011.

    Answers
    • Best 
      Answer

      The WE357A7W pedestal is compatible with the DV419AGW dryer, as well as the matching washer and other Samsung washers and dryers currently available. The compatibility tool is in the process of being updated, so should reflect the accurate compatibility information soon. I hope this helps to clarify. Thank you, Ms. Samsung

      By MsSamsung April 29, 2011.

      • Samsung Representative
  • Question
    how do you remove the drawer   (2 Answers)

    WOULD LIKE TO REMOVE THE DRAWER TO LEVEL THE ENTIRE UNIT

    By MOLLY December 1, 2010.

    Answers
    • Best 
      Answer

      there are 2 screws on the side draw remove those they are connected to the slides

      By flapjack January 25, 2011.

    • Question
      Will the pedestal lessen the quality of the vibration reduction technology?   (1 Answer)

      By Pete December 27, 2009.

      Answers
    • Question
      Is it possible to stack two pedestals then a washer?   (1 Answer)

      Looking to add some height to clear a sink that is close and two pedestals would do it... Please advise. Thanks!

      By Anonymous April 16, 2011.

      Answers
      • Best 
        Answer

        Thank you for the question. Samsung pedestals are designed to hold either a washer or dryer, not to be stacked on top of each other. Stacking the washer on top of two pedestals could lead to problems with both stability and vibration. - Ms. Samsung

        By MsSamsung April 19, 2011.

        • Samsung Representative
    • Question
      Can you stack a washer and dryer on top of a pedestal?   (1 Answer)

      By Wayne November 8, 2009.

      Answers
      • Best 
        Answer

        We do not recommend stacking the washer and dryer on top of the pedestal. Not only would the weight exceed the amount that the pedestal is designed to hold, but it would also raise the dryer controls to a height which would be difficult for many people to reach. - Ms. Samsung

        By MsSamsung January 25, 2010.

        • Samsung Representative
    • Question
      Can the pedestal be used to level the floor?   (1 Answer)

      My concrete basement floor is not perfectly level. Does the pedestal have adjustable legs so that it will effectively create a level surface for the washer and or dryer to sit on?

      By Anonymous October 24, 2009.

      Answers
      • Best 
        Answer

        Definatly adjustable and will make up unlevel up to 3 inches differance accross the ped foot print

        By bmmlwvb November 16, 2009.

      • Question
        Is the Samsung WE357A7P pedestal compatibility with Samsung washer WF42H5200AP without incident or do you need a kit of some kind for a proper fit?   (2 Answers)

        By Lewis January 7, 2017.

        Answers
        • Best 
          Answer

          Sorry don't know the numbers but it worked perfectly with a 27" wide Samsung. Great item, easy install.

          By AAAAA January 7, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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