“The app needed for using this flash drive requires a fingerprint to download. I will not put my fingerprint online so is there another way to get the app?”
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Hi, We are sorry for the inconvenience. We recommend to contact our customer support team and provide a detailed information about the issue you are facing. This should include screenshots of any errors, a clear description of the steps you executed during the application installation process, and the precise name of the application in question. Our team is prepared to offer you the necessary support. Initiate your query by opening a ticket at (https://support-en.sandisk.com/app/askweb).
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