“Many recent articles about catastrophic failures of these drives. WD is said to be releasing a firmware update to address this issue but only for the 4TB drives. What is the failure rate of the 2TB model, and when when will WD update firmware for it?”
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I recently purchased this drive from Best Buy in Bradenton, FL, at the UTC Mall. It failed 1-week later. To begin, I was sold a drive that someone had opened, used to video a wedding, and left 65GB of photos and videos on it. They returned it, and Best Buy reboxed it, put it on the shelf, and sold it to me. Unfortunately for me, I had to travel immediately after purchasing the drive, so the 30-day return window expired, and now I am stuck with a junk drive that cost me $230+ How can anyone take a drive back and not check it for use, virus, or other bad things on the drive before they resell it to someone? I have other SSD drives, and I've had no problem with them. However, this drive is nothing but a fishing weight as of now. It has been reformatted 10-12 times, erased, mounted, and unmounted, using Disk Utility and First Aid; NOTHING WORKS. In a day or three, it drops its name, unmounts itself, and cannot be used. I would NOT BUY this drive!!!!
Sorry, there was a problem. Please try again later.I am about to return my Extreme Pro. It no longer loads on my Mac. The standard Extreme has been great though.
Sorry, there was a problem. Please try again later.WD has issued a firmware update for this model. It didn't fix the issue for mine, which still refuses to mount on my Mac. Will have to return it.
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