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  • QuestionI just bought a Sandisk Ultra Luxe 64GB USB flash drive 3.1 last week. I have noticed that it gets hot while storing or reading files. Is this a problem?

    Asked by Anonymous.

    • Answer Please allow me to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you had faced issues while using this Flash Drive, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Flash Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK and we will assist you towards the best possible resolution.

      Answered by SanDisk Team

  • QuestionHow do I use this flash drive?

    Asked by Earl.

    • Answer Please allow me to inform you that all SanDisk® USB drives are a plug and play devices, you can connect the drive to the computer and start transferring the data using drag and drop or copy/paste method. You do not require any special driver or software to use the drive on computer. Our flash drives use the native drivers of the host device.

      Answered by SanDisk Team