Questions & Answers

Q: QuestionDoes the mounting plate provide any additional storage space?

• A:Answer Yes, the mounting plate has a 1.5-inch elevation, creating a second layer for storing larger devices.

Q: QuestionWhat is the purpose of the Sanus in-wall box?

• A:Answer The Sanus in-wall box is designed to conceal and organize media devices and power connections behind a wall-mounted TV, creating a clean and streamlined entertainment setup.

Q: QuestionDoes the in-wall box come with everything needed for installation?

• A:Answer Yes, the Sanus in-wall box includes a comprehensive set of components for installation: box, trim ring, cover, hook and loop strap, extra mounting plate, junction box, outlet, instructions, and a cutting template.

Q: QuestionHow does the in-wall box help with cable management?

• A:Answer The in-wall box features cable knockouts, allowing you to neatly route and organize cables for a clutter-free setup.

Q: QuestionCan I use this in-wall box with any wall-mounted TV?

• A:Answer Yes, the in-wall box is designed to be placed behind any wall-mounted TV, ensuring a sleek and organized entertainment area.

Q: QuestionWhat is the benefit of the power knockouts?

• A:Answer The power knockouts allow you to install the included power supply kit, enabling you to power your TV and other mounted devices from a single, centralized location.

Q: QuestionWill you install this when you deliver and install the TV?

Asked 1 month ago by JayP.

• A:Answer Hello, Installation services of the SANUS In-Wall Media Box with Power Supply Kit are handled directly by Best Buy’s Geek Squad. I’d recommend reaching out to them directly to schedule an appointment. Thanks, SANUS Support

  Answered 1 month ago by SanusStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is the power connected? Do you need an electrician to run power from outlet to box? Also I have a firewall with double sheet rock. Will this impart installation?

Asked 11 months ago by Jack.

• A:Answer Hi Jack, We'd like to help solve this issue for you. Please reach out to us at [email protected] or call 1-800-359-5520. Thanks, SANUS Support

  Answered 11 months ago by SanusStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much wall space is needed for this box to find into? TV is mounted on a wall that's 5.25 inches wide with staircase behind it. Thank you.

Asked 1 year ago by Anonymous.

• A:Answer The width is 15.87" the height is 10.90" and the depth is 3.9". Thanks, - Nate @ SANUS

  Answered 1 year ago by SanusStaff

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the box be mounted to a single stud on the left and drywall anchors on the right.?

Asked 2 years ago by DIYcb.

• A:Answer Yes, just did it that way this week

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs both the height and width of the interior dimensions 9” or is it wider horizontally?

Asked 3 years ago by Anonymous.

Q: QuestionWhat are the exact dimensions of this box?

Asked 3 years ago by Gabe.

• A:Answer The width is 15.87" and the height of the box is 10.90". Thanks, - Haydn @ SANUS

  Answered 3 years ago by SanusStaff

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWhat is the interior dimensions of the Sami’s - TV Media In-Wall Box with Power Supply Kit - 9 inches ? Thank You !

Asked 4 years ago by George.

• A:Answer Yes 9". Thanks, - Haydn @ SANUS

  Answered 4 years ago by SanusStaff

  
  Helpful (0)Unhelpful (5)ReportAnswer this question