Questions & Answers

Q: QuestionHow is this jump starter protected from damage?

• A:Answer It has a 6-point safety system that protects from overheating, overcurrent, overcharge, over discharge, short circuits, and reverse connection.

Q: QuestionWhat is the capacity of this jump starter?

• A:Answer This jump starter has a capacity of 10,000 mAh.

Q: QuestionWhat type of battery does this jump starter use?

• A:Answer It uses a Lithium-ion battery.

Q: QuestionDoes this jump starter have a flashlight?

• A:Answer Yes, it has a built-in LED flashlight with strobe and SOS modes.

Q: QuestionWhat is the recommended power output of a wall charger to use to charge this device? What is the maximum power output that is safe?

Asked 11 months ago by prof2000.

• A:Answer An 18W Max USB-C charger is recommended to be used when charging the Scosche PowerUp 2000. If you have any further questions or require additional assistance feel free to send the Scosche Customer Service Team a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will be happy to assist you.

  Answered 11 months ago by ScoscheCustomerService

  
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Q: QuestionWhat is the milliamp hours or amp hours storage capacity of the battery?

Asked 1 year ago by Marty.

• A:Answer The PBJ200 offers 2500mAh (37Wh). If you have any further questions or require additional assistance please send the Scosche Customer Service Team a message via our online chat support located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will be happy to help.

  Answered 1 year ago by ScoscheCustomerService

  
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Q: Questionwhat does it mean when light is green but red is blinking and beeping twice at a time?

Asked 3 days ago by BigLu.

• A:Answer To better assist you the Scosche Customer Service Team would like to hear more about your experience with the PBJ2000 car jump starter. Please feel free to send us a message via our online chat support service located at the bottom right of our webpage (Scosche.com) or give us a call at 800 363 4490 extension 1, and we will be happy to help you.

  Answered 3 days ago by ScoscheCustomerService

  
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Q: QuestionDo I have to hit the boost button for every vehicle jump?or only when the vehicle battery is completely dead?

Asked 5 days ago by BigLu.

• A:Answer The green indicator light on the power bank indicates it is ready to jump start. Do not proceed with jump starting the vehicle unless the light is green. Press and hold the "Boost" button for approximately 3 seconds until the green indicator light illuminates. If you have any further questions or require additional assistance please send the Scosche Customer Service Team a message via our online chat support located at the bottom right of our webpage or if you prefer to speak by phone please give us a call at 800 363 4490 extension 1, and we will be happy to help.

  Answered 4 days ago by ScoscheCustomerService

  
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Q: QuestionIs it waterproof or resistant?

Asked 1 month ago by Goz.

• A:Answer Resistant

  Answered 3 weeks ago by user611619Verified Purchase

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Q: QuestionDo I have to wait for my green light to come on before I can hit boost. And also do I have to hold the boost button down while I'm trying to start the truck

Asked 2 months ago by Bulldog.

• A:Answer Yes you have to wait for the green light before starting your car. Hold the boost button until you see the green light come on. Green light should automatically come on after you hook it up to the battery. Just follow the instructions and you’ll be fine.

  Answered 3 weeks ago by user611619Verified Purchase

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Q: QuestionCan this be used on small engine battery such as zero turn lawnmowers, boats etc. ?

Asked 7 months ago by Zeekstern.

• A:Answer Yes

  Answered 3 weeks ago by user611619Verified Purchase

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Q: QuestionHow long will the Scosche stayed charged? I would hate to need it and it be dead, because I haven't charged it in awhile.

Asked 10 months ago by Lee.

• A:Answer I would check once every two weeks to see if there is any battery drain. Most of these products normally last a month or more if you don’t use it.

  Answered 3 weeks ago by user611619Verified Purchase

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Q: QuestionWhat is the warranty and return policy on this? Some of these reviews make me worried it's going to break on me

Asked 1 year ago by Lector.

• A:Answer The PowerUp 200 offers a 1 year warranty. Here is a link to our warranty information, https://www.scosche.com/warranty-returns. If you have any further questions or require additional assistance feel free to send the Scosche Customer Service Team a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will be happy to assist you.

  Answered 1 year ago by ScoscheCustomerService

  
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