“Have 5T Seagate drive. Recognized when I added it to two different Dell computers. But during computer restart, both computers lock up. Thought it would be a simple plug and play device.”
Answer This Question
1-5 of 5 Answers
Unplug the drive during boot-up. (Or disable the option to boot from USB) Your computer is trying to boot from it.
Sorry, there was a problem. Please try again later.U may need to go in and check your boot up in dos. I think it's trying to boot from the external drive if u unplug from computer when u reboot u should have no trouble.
Sorry, there was a problem. Please try again later.I have a 5gb seagate and it setup with my Dell xps 27 and runs flawlessly with an up to date version of windows 10 home.
Sorry, there was a problem. Please try again later.Did you install the Seagate software that came with the drive? It places drive information on your hard drive that you can use as a back-up. I've had zero problems with these drives. I own two.
Sorry, there was a problem. Please try again later.Have you tried to unplug the devices until the computer boots up? It could be a boot order setting in your BIOS. The computer may be trying to boot to the external drive.
Sorry, there was a problem. Please try again later.