Questions & Answers

Q: QuestionHow does this compare with the Seagate drive that costs $5 less? Here's a link: https://www.bestbuy.com/site/seagate-backup-plus-slim-2tb-external-usb-3-0-portable-hard-drive-black/6335606.p?skuId=6335606

Asked 5 years ago by subverb.

• A:Answer The ultra has encryption with password protection. Silly me....I thought they all would, so I bought the slim, only to learn that it cannot be password protected.

  Answered 5 years ago by Anonymous

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Q: QuestionI have mine plugged into pc and told pc to backup to this drive but I don't see anything happening?

Asked 4 years ago by operating.

• A:Answer That's what happened with me too, E-mailed Seagate & their answer makes clear they don't actually read their e-mails & merely send an automatic stock answer aimed at those who can't get it to connect to their PC rather thancan connect but doesn't backup. Very disappointed with Seagate so far.

  Answered 3 years ago by Anonymous

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Q: QuestionWill this work on a PS5

Asked 4 years ago by Ozzie.

Q: QuestionWhat functions are lost for users with earlier versions of operating system software than those listed in the system requirements doc?

Asked 4 years ago by phrank.

Q: QuestionIs this actually a USB-C now or is it still a USB-B with an adapter?

Asked 4 years ago by T.

• A:Answer Has an adapter

  Answered 4 years ago by AreviewerVerified Purchase

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Q: QuestionCan this drive be portioned so that it can back up both Windows and Macs

Asked 5 years ago by MarkG.

Q: QuestionMy friend is going to download some GoPro video to the hard drive from his PC. Will I be able to access it using my MAC?

Asked 5 years ago by Matt.

• A:Answer My owners manual says that it comes formatted as exFAT so that it can be used with both Macs and Windows PCs, but it can be reformatted in your format of choice, such as NTSF or HFS+, etc

  Answered 3 years ago by Rimfn

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Q: QuestionDoes this drive do a full system backup?

Asked 5 years ago by DebPeace.

Q: QuestionWhy doesn't my Samsung Blue ray player or either smart TVs recognize this harddrive? I tried to play videos from the Seagate HD which are viewable on the computer but not from the other devices, yet my old Hitachi HD plays to all devices? HELP PLEASE

Asked 5 years ago by Misty.

Q: QuestionWhat is the RPM

Asked 5 years ago by Needanswer.