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Dear Customer, Thank you for your questions regarding the Segway E2 Pro Electric Scooter. Here are the clarifications: Range: The distance varies depending on the riding mode. Up to 25 miles in Eco Mode Around 22 miles in Drive Mode About 15.6 miles in Sport Mode Max Speed: The scooter’s maximum speed is 15.5 mph, as confirmed in the official product manual. Max Load: The maximum payload capacity is 265 lbs (120 kg). Return Policy: Since your purchase was made through BestBuy, please refer directly to BestBuy’s return policy or contact their customer service team for the most accurate and up‑to‑date information regarding returns and exchanges. If you ever need further assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected]. Best regards, Segway Customer Support Team
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