Questions & Answers

Q: QuestionCan you also open this lock with keys or only with your fingerprint and the app?

Asked 2 months ago by Stizzle.

• A:Answer Yes — the Segway Ninebot Smart Fingerprint U‑Lock can be opened in three ways: Fingerprint access: quick and secure unlocking with registered fingerprints. App control: Bluetooth connection through the Segway app for remote unlocking. Physical backup keys: included with the lock (2 spare keys) for use when the battery runs out or if you prefer a manual option. This design ensures you’re never locked out, even if the electronic features are unavailable.

  Answered 2 months ago by Official Segway Support

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