“The soundbar is prompting to authenticate every time by press the two buttons on the soundbar to connect to the Smart Control App. This is unusual way of connecting with mobile devices. How do I get it connected automatically?”

Asked by HTH 5 years ago

1-2 of 2 Answers

That is odd. I have only had to authenticate once during initial setup. Try unplugging the sound bar for about a minute then plugging it back in and see if it still does it. If so, then run setup on the sound bar again. If it keeps happening get ahold of tech support.
Answered by TVfun 5 years ago
Sorry, there was a problem. Please try again later.
You might need to reset everything and run through the setup of your sound bar again. Making sure your on the same WIFI and have your Bluetooth turned on, on your mobile device.
Answered by desertmech 5 years ago
Sorry, there was a problem. Please try again later.