Questions & Answers

Q: QuestionWill this item come back in stock ever? Or could I order it through you guys?

Asked 4 years ago by Paul.

Q: QuestionDoes it work with Nintendo switch?

Asked 5 years ago by Stephen.

Q: QuestionWhat do i do is only the left ear is working in the headphones after not even using them 10 times.

Asked 6 years ago by Flux.

• A:Answer So some troubleshooting that I would recommend is unplugging the headset and finding the driver on your desktop and uninstalling it then plugging the headset back in. If this does not work try looking online for other tricks that may help. If nothing works then you might have recieved a faulty device. If that is the case I would highly recommend giving Sennheiser another shot as their quality control is top notch and products are well worth the buy

  Answered 6 years ago by CatalystVerified Purchase

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Q: QuestionAre the ear pads replaceable

Asked 7 years ago by Stephenm1976.

• A:Answer Yes, it is replaceable.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionThe 2.5 to 3.5mm microphone capable wire was chewed in half by a dog is there anyway to replace it?

Asked 7 years ago by Zach.

• A:Answer Yes you can find replacement cables on eBay. Hopefully this helps you even though this question is 4 months old. If not, hopefully it answers other people's questions

  Answered 7 years ago by Heffz

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Q: QuestionDo I need an adaptor to make these work on PS4 pro?

Asked 8 years ago by Anonymous.

• A:Answer I bought this headset from another online store. I had to buy a y adapter to use on my PS4. Reason, the supplied single cable for some reason didn’t work connected to the controller. Im now using the other cable which is close to 9ft. So, I’m going to send Sennheiser an email to sort that out. For that price, I expected it to work flawlessly since my 60 dollar pair of Astro’s did. But the Zeros do sound amazing and are comfy to play in.

  Answered 8 years ago by Abegames

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Q: Questiondoes this come with a usb only recognize headset if they are connect with usb

Asked 8 years ago by Luis.

• A:Answer This one does not come with a usb. It has two different adapters. Ths true gamimg headset has the better microphone. It says multiplatform compatible.

  Answered 8 years ago by Momof3foreverVerified Purchase

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Q: QuestionWill the Game Z4ro's work with the Xbox One S and if it will what's needed to get the them to work?

Asked 8 years ago by LookingForRightSound.

• A:Answer Yes it will work with multiple devices and consoles. It comes with everything you need in the box

  Answered 7 years ago by Heffz

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Q: QuestionWhat is the manufacturers warranty on these headphones.

Asked 9 years ago by CAROLYN.

• A:Answer It comes with a 2 year warranty

  Answered 8 years ago by Momof3foreverVerified Purchase

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Q: QuestionIs this compatible with Mac

Asked 9 years ago by Jessixa.

• A:Answer Yes it is compatible with Mac. See picture.

  Answered 8 years ago by Momof3foreverVerified Purchase

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Q: QuestionWhen will these be available in store?

Asked 9 years ago by Cherin.

• A:Answer While not yet carried in store ... they are available from Best Buy online. (I was in Best Buy ... and had them order them for me).

  Answered 9 years ago by Wise

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