I changed filter and still stays red null

You have to hold the air filter icon to reset the life meter.

This is definitely not normal, please contact our Shark customer support team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.

“I changed filter and still stays red”

Asked by Anonymous 1 month ago

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Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White-Front_Standard

1-2 of 2 Answers

You have to hold the air filter icon to reset the life meter.
Answered by DanielB 2 weeks ago
Sorry, there was a problem. Please try again later.
This is definitely not normal, please contact our Shark customer support team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.
Answered by SharkNinja Product Expert 1 month ago
Sorry, there was a problem. Please try again later.