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Questions & Answers

Your price for this item is $119.99
The comparable value price is $199.99
Page Showing 1-20 of 64 questions
  • QuestionWhat type of filter does this air purifier use?

    • Answer This air purifier utilizes a HEPA filter for air purification.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this air purifier have a timer?

    • Answer Yes, this air purifier comes equipped with a programmable timer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this Shark air purifier come with a filter?

    • Answer Yes, the Shark air purifier includes a Nanoseal HEPA filter.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the coverage area of this air purifier?

    • Answer This air purifier can effectively purify spaces up to 500 square feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow often do the filters need to be replaced?

    • Answer It is recommended to replace the filters every 6 to 12 months, assuming continuous use.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many fan speeds does the air purifier have?

    • Answer This air purifier offers 4 different fan speeds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes it have a replaceable filter or washable? And where can I purchase if replaceable?

    Asked by Sandy.

    • Answer I checked this one before I bought it. They have replacement filters available and you can order them directly through Best Buy.

      Answered by Bigbat24

  • QuestionIs the filter a carbon filter as well ?

    Asked by Anonymous.

    • Answer We would like to let you know that the filter equipped with carbon for heightened protection against household odors and VOCs.

      Answered by Shark Support Team

  • QuestionOn normal use how long does the filter last?

    Asked by DedicatedForSonos.

    • Answer We recommend changing the filter every 6–12 months. When the filter needs to be changed, the FILTER LIFE button will flash. If you or a member of your household is sensitive to allergens, you may benefit from changing the filter more frequently. To check the remaining filter lifespan, press the FILTER LIFE button on the top control panel to show the percentage of filter life remaining before the filter needs to be changed.

      Answered by Shark Support Team

  • QuestionI bought it yesterday and still have not seen the quality of air to be 100%. It does not for above 89%. I cleaned the room, changed linen and I thought that after 24 hrs of continuos use, my air in the room should be completely cleaned. Is that correct?

    Asked by Little.

    • Answer We would like to let you know that you can check the AIR INFO on the Air Purifier by pressing the AIR INFO button on your unit, you can switch between air quality info options. These include percentage of clean air, estimated time until the air will be clean, and the estimated number of PM1.0, PM2.5, and PM10 particles in the air surrounding the unit.

      Answered by Shark Support Team

  • QuestionWill this help with the smoke from a fire place?

    Asked by Desiree.

    • Answer This unit is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.

      Answered by Shark Support Team

  • QuestionIf I turn this on and the air quality is already at 99% does that mean I don’t necessarily need an air purifier?

    Asked by Anonymous.

    • Answer This means your air quality is good. However, air quality will fluctuate as you introduce pollutants into your home. Activities like smoking, cooking, dusting, or spraying cleaning products (among other things) can add more pollutants to your air. Clean Sense IQ™ tracks this fluctuation in real time and alerts you when your air quality decreases. Air quality is measured by the amount of particulate matter in your air. To accurately calculate the percentage of air that is clean, Clean Sense IQ™ tracks 3 distinct particle sizes: PM1.0, PM2.5, and PM10. However, particles in your air can be both larger and smaller than this range. Rest assured, our Nanoseal™ True HEPA technology is cleaning the air by capturing odors and 99.98% of particles down to the 0.1–0.2 micron range.

      Answered by Shark Support Team

  • QuestionDoes this clean dust?

    Asked by Liz.

    • Answer Im new to the sharp humidifier but so far it has been working good and i have not had any dust in my bedroom. Will update you as time go by if anything change.

      Answered by ClotinaD1

  • QuestionDoes this unit produce an ozone smell?

    Asked by Lars.

    • Answer No

      Answered by Tabitha

  • QuestionHow long does the unit take to fully cycle the air for a 500 sq ft room?

    Asked by Devan.

    • Answer For a 500 sq ft room, this air purifier could complete one full air cycle approximately every 12 minutes when operating at maximum fan speed.

      Answered by SharkNinja Product Expert

  • QuestionIs this effective for mold spores that may be in the air?

    Asked by Anonymous.

    • Answer This air purifier is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.

      Answered by SharkNinja Product Expert

  • Questionis it cordless? that would be terrific

    Asked by D.

    • Answer No, it isn't cordless. It requires an outlet.

      Answered by Justin45v

  • QuestionWhat does it mean Time To Clean on Shark Air Purifier HC502

    Asked by Anonymous.

    • Answer How long it’ll take for the filter to clean the air in its area

      Answered by DonovanH

  • QuestionCan this be used in the bathroom? Will the moisture be a problem?

    Asked by Anthony.

    • Answer It can but I wouldn't prefer it. Try to avoid water droplets if you are going to use it in the bathroom

      Answered by Excellent

  • QuestionFilter change every 2000hrs? 83 days?

    Asked by Ot.

    • Answer We recommend changing the filter every 6–12 months. When the filter needs to be changed, the FILTER LIFE button will flash.

      Answered by Shark Support Team