Why did my machine shut down. It won't turn back on. null

Hi there, If your air purifier has shut down and won’t power back on, that’s definitely not expected behavior. To ensure we can properly assess what’s going on and offer the best solution, please contact our customer support team at 1-855-427-5127. They’ll be able to review the issue in detail and guide you through the next steps. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.

“Why did my machine shut down. It won't turn back on.”

Asked by Anonymous 2 months ago

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Shark - Clean Sense Air Purifier 500, Clean Sense IQ, NanoSeal True HEPA, 500 sq. ft., Filters 99.9% of allergens, Pro Odor Lock - White-Front_Standard

1-1 of 1 Answer

Hi there, If your air purifier has shut down and won’t power back on, that’s definitely not expected behavior. To ensure we can properly assess what’s going on and offer the best solution, please contact our customer support team at 1-855-427-5127. They’ll be able to review the issue in detail and guide you through the next steps. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Answered by SharkNinja Product Expert 2 months ago
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