1-10 of 90 Answers
I had this issue and I fixed it! My vacuum would just stop, give his little error message, and the DOCK and SPOT lights would just blink and I would have to go and press clean again. All i could find online were people saying to clean out the main brush, but we had cleaned it multiple times and it never fixed. Until we took the little piece off the end of the brush (accidentally) and there was a huge wad of fur around the pin! We cleaned all the hair out of that little spot and we haven't had a problem since
Sorry, there was a problem. Please try again later.OMG! mine is a year old and has been doing this for months. It runs for couple minutes and just stops. I literally have to keep pushing the clean button (nothing jammed and it’s not full). I would get less exercise going to the gym! Done with this and every other shark product. To expensive for this to be happening to EVERYONE!
Sorry, there was a problem. Please try again later.I had the same issue with a Shark I had for about 6 months. Usually the distressed signal happens for one of two reasons: the robot is stuck and cannot move, or something has caused the main cylinder brush to lock up. The machine would run for a couple minutes before making the distressed chime, but when I looked nothing was there. Since I use the robot to clean the common area where my pets are I decided to pop out the cylinder brush and clean it (I noticed some fur had wrapped around one of the gears). Once I cleaned this out the robot ran fine once again... hope this helps!
Sorry, there was a problem. Please try again later.Okay, so I had this problem with my Shark 6 months after I bought it. Tried everything... New brushes, cleaning, etc.. I finally got sick of this thing running for 1 min and stopping so I opened it up and took out the brush motor and gear. What I found was under the yellow square tip that physically spins the main brush roll was dog hair wrapped around the gear. The yellow square cap is actually removable and is just tightly pushed onto the motor gear (a small flathead around the edge should pry it off). I also noticed the bearings were very tight because when I tried to manually spin the gear, but thought it was normal. Ran the Shark after putting it all back together and it kept going for a couple days before it stopped again. I took off the main brush and was able to take the yellow square cap off without dismantling the entire Shark again and just dumped some oil right on top of the metal underneath (this is the gear bearing). I assume the dog hair/dust has dried out the bearing and making the gears hard to turn and motor overwork causing it to shutoff eventually. Clean out the hair under the yellow square cap and dump some oil down there. It’s been running for a few weeks so far. Hope this helps.
Sorry, there was a problem. Please try again later.How I fixed mine with the same issue: Pull the roller out. Remove any hair you can find. Spray WD40 into the side of the brush roll that spins (with the metal tip) and spin that until it spins freely. Then out your roller back in and it is good to go!
Sorry, there was a problem. Please try again later.We have had our shark for a little over a year and ours has been starting and stopping a couple minutes later. There is nothing in the brushroll it just keeps giving the same flashing error. We called Shark and they told us it’s out of warranty and we could buy a new one for 30% off. No way would I spend another dollar on any shark product.
Sorry, there was a problem. Please try again later.I cleaned out the rollers as suggested. There was quite a bit of hair wrapped around the gear and roller. It was like a new machine.
Sorry, there was a problem. Please try again later.I called customer service and the warranty ran out in January of 2019. It's now 4/19/19, and they are offering me a new one at $250.00. Obviously this is an issue with Shark. I am so upset I will never purchase another Shark product again! 1 year and 3 months! An expensive piece of household equipment like this @ $350.00 new should last much much longer.
Sorry, there was a problem. Please try again later.Shark VR750 brush error fix This is what was wrong with my Shark. It would run for about one minute then shut down and flash a code for “brush roll is jammed” (spot and dock both flash). I first thought it was just the hair that had worked it’s way into the hole around the drive shaft the moves the brush. What I did was take the thing apart, it not hard to do if you have the right tools. What you will need is a standard Phillips head screwdriver, and longer flat head screwdriver, a number T5 and T15 Torx head screwdriver. (You may not need to take the Shark apart to do the fix that I did. It might be possible to just pry the little yellow plastic drive cog off with the flathead screwdriver and pull the hair off.) Started by loosening the two screws the hold the battery cover in place and removing the battery on the bottom side of the Shark,Then us wing the T15 removing the 9 T15 screws on the bottom side of the Shark. Then use the T5 to remove the 7 small screws that hold the plastic trim to the front bumper on the Shark, Then you can open up the Shark from the top by removing the top cover. Using the Phillips screwdriver remove the silver screw that hold the brush drive motor in place, and disconnect the wire from the circuit board. After that the motor can be removed. Then use the flathead screwdriver to slowly pry the yellow drive cog off the black housing. At this time getting all the hair off was easy! But that still wasn’t the issue. I noticed that the shaft didn’t spin. It was stuck in place so I removed the 4 silver screws on the backside of the black plastic motor housing. Using the flathead screwdriver I slowly pried the black wheel off the shaft on the inside. Then I say what what the real issues as. The barring was RUSTED! I sprayed a little WD40 on the baring and let it sit for a few minutes and took pair of pliers to grab on the shaft and while holding the housing started to try and move the shaft. It was stiff at first but after a little working at it, it started to move freely. I used a paper towel to remove the brown WD40 and repeated that step a few times until the WD40 stopped getting brown. I squirted a small amount of WD40 on one more time. Put it back together and the Shark has worked fine ever since.
Sorry, there was a problem. Please try again later.This is an issue with the Robot itself. I had the same problem, error message and there was nothing in the main roller. I've had my robot for 2 years, only cleaned the dining room. When I called Shark, the remedy was to give me 30% off a new robot because my warranty expired. Why would I spend another couple of hundred dollars on a product that is going to malfunction after 2 years?? It is obviously a known defect of the Shark ion Robot.
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