“My Shark Ion Robot Vac's red light is flashing, and the notification says "Check zoom zoom's dust cup. The dust cup is either missing or not inserted correctly". The dust cup is inserted correctly. How can I fix this?”
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We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
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