“shark ion is not returning to base even though battery still has a couple of bars. just stops in the middle of the room. when I hit clean again it finishes and then returns to base. happens every time now since about 2 weeks ago”

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  Answered by Jms66 6 years ago

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• Hello pehrsam, We are sorry to hear that you are experiencing a difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team

  Answered by Shark Support Team 6 years ago

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