“My Shark ion has been docked for over a month until I could move in. It will not leave the dock now. Should that be a problem?”

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• May be a stupid question, but is the power switch (on the side) on?

  Answered by PhxRsng 6 years ago

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• Hello Mrsmac, We are sorry to hear that you are experiencing a difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team

  Answered by Shark Support Team 6 years ago

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